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We help technology and healthcare companies improve their CX, support, an customer success with AI-powered services, training, and coaching.

Software

Google
Nutanix
ServiceNow
Snowflake

Healthcare

Change Healthcare
Hologic
iRhythm
Philips

Hardware

Dolby
Ruckus Networks
NetApp
Xilinx

Fintech

Addepar
Bill
Paystand

Blog Posts

  • 5 Reasons Why Training Doesn’t Stick

    Continuing our 5 Reasons series, this month we talk about why training doesn’t seem to make a difference. You invest in it, you mandate it, you monitor it–and sometimes it ...

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  • Staffing Support in the Age of AI

    Many thanks to Kt Doan for suggesting this topic. (If you’d like to suggest a topic, just email me your suggestion). We are seeing AI tools revolutionizing self-service, whether through chatbots ...

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